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Privacy Policy

Last updated: 30.05.25

1. Who We Are

Lock & Ledger Ltd (“we”, “us”, “our”) is a limited company registered in the UK, offering fractional Finance Director services to UK-based businesses. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website, www.lockandledger.co.uk.

 

If you have any questions, please contact:
Kimberley Lock (Responsible Person)

 

Kimberley@lockandledger.co.uk

2. What Information We Collect

We collect the following information directly from you when you complete a contact form, sign up for our mailing list, or otherwise communicate with us:

  • Full name

  • Company name

  • Job title/position

  • Email address

  • Phone number

We also collect usage data (e.g. device type, browser, pages visited) via cookies and analytics tools like Google Analytics.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to your enquiries

  • To onboard you as a client

  • To send promotional emails and newsletters

  • To analyse website usage and improve our services

  • To manage our sales pipeline via platforms like Pipedrive

  • To run marketing campaigns using platforms like Mailchimp

We only use your data when we have a lawful basis to do so, which includes your consent (e.g. signing up for a newsletter) or legitimate business interests.

4. How We Share Your Data

We never sell your data. However, we may share it with trusted service providers who help us run our business:

  • Pipedrive (Customer Relationship Management)

  • Mailchimp (Email Marketing)

  • Google Analytics (Website Usage Tracking)

These providers may store data on servers outside the UK, but we ensure they follow strong data protection standards and comply with UK GDPR requirements.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any incorrect or outdated data

  • Request deletion of your data (unless we have a legal reason to retain it)

  • Withdraw consent at any time (for example, unsubscribing from marketing emails)

To exercise any of these rights, contact us at Kimberley@lockandledger.co.uk.

6. How We Protect Your Data

We take your privacy seriously and use a range of measures to keep your data safe:

  • Two-factor authentication (2FA) on all systems

  • Secure third-party platforms with appropriate safeguards

  • Minimal data collection and retention

7. Cookies & Tracking

Our site uses cookies to:

  • Improve your experience

  • Analyse how visitors interact with our website

You can manage your cookie preferences through your browser settings.

8. How long We Keep your Data

We keep your data for as long as necessary to fulfil the purposes we collected it for. If you unsubscribe or request deletion, we’ll remove your data unless we’re legally required to retain it.

9.  Links to Other Sites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we’re not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

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